12 HOURS!

RockIt Body has an 12 hour cancellation policy prior to the start of the class. If you cancel prior to the 12 hour period, you are considered an “Early Cancel” and will not incur a late fee or lose a session.

If you cancel within the 12 hour period, you are considered a Late Cancellation meaning a penalty is incurred (a $20 Late Cancel charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).

If you do not show up to class entirely, you are considered a No Show meaning a penalty is incurred (a $35 No Show charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).

If you cancel within the 12 hour period, you are considered a Late Cancellation meaning a penalty is incurred (a $20 Late Cancel charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).

If you do not show up to class entirely, you are considered a No Show meaning a penalty is incurred (a $35 No Show charge for clients with Unlimited Memberships OR loss of a session for clients with class packs).

We understand things happen and come up unexpectedly. Please email us at info@rockitbody.com as soon as possible and we are happy to help!

If you are trying to switch a day of booking that falls within the 12 hour window prior to class, the Cancellation Policy still applies and this would be considered a Late Cancel.

Since you have been holding a spot from other clients who may have been on the waitlist or otherwise taken your spot, this last minute change incurs a fee or loss of a session.